Every value shown as [SQUARE BRACKETS] must be replaced with your real details, and this document should be reviewed by a qualified lawyer in your jurisdiction before you rely on it. It is a starting point written to be accurate in outline, not a substitute for legal advice.
1. Who we are
Sivanvika Technologies (“we”, “us”) provides DevOps, cloud and platform engineering consultancy services. Sivanvika Technologies is a company registered in [JURISDICTION] under number [COMPANY NUMBER], with a registered office at [REGISTERED ADDRESS].
For any questions about this policy or our handling of your data, contact us at privacy@sivanvika.com.
2. What we collect
We keep the data we collect to a minimum. In practice, that means:
Information you give us
- Enquiries. If you contact us, we receive whatever you include in your message — typically your name, email address, company, and a description of what you need.
- Engagement details. If we work together, we hold a contract, billing details and the information needed to deliver the work.
Information collected automatically
- Server logs. Our hosting provider records standard request information, such as IP address, timestamp, page requested and user agent, for security and to keep the service available.
- Aggregate analytics. We may record anonymised, aggregated usage statistics. These are not used to identify you.
What we do not collect
We do not use advertising or cross-site tracking cookies, we do not run third-party marketing trackers, and we do not sell or share data with data brokers. This site sets no advertising cookies at all.
3. Why we use it, and on what basis
Under the GDPR and equivalent regulations, personal data needs a lawful basis for processing. Ours are:
| Data | Purpose | Lawful basis |
|---|---|---|
| Enquiry details | To respond to you and assess whether we can help | Steps taken at your request prior to entering a contract |
| Enquiry details retained after correspondence ends | So we remember previous conversations if you return | Legitimate interests, balanced against your rights |
| Server logs | Security, fraud prevention and service availability | Legitimate interests in securing our systems |
| Contract and billing records | Delivering the engagement, and meeting legal and tax obligations | Performance of a contract, and legal obligation |
| Aggregate analytics | Understanding which pages are useful | Legitimate interests, using aggregated data only |
4. How long we keep it
We do not keep data indefinitely.
- Enquiries that do not become engagements: deleted within
[N]months of last contact. - Client records: retained for the duration of the engagement and for
[N]years afterwards, to meet tax, accounting and legal record-keeping requirements. - Server logs: rotated after
[N]days.
Where we hold data on the basis of legitimate interests and you ask us to stop, we will delete it unless we are required to keep it for another reason.
5. Who we share it with
We do not sell your personal data. We share it only with the following, and only to the extent needed:
- Hosting provider. The service that hosts this website, acting as a processor on our instructions.
- Professional advisers. Accountants or legal advisers, where required to meet our own obligations.
- Service providers. If we use a third party to process your enquiry, we will tell you who and why at the time.
- Law enforcement or regulators. Where we are legally required to disclose.
All processors are bound by contract and are required to protect your data to the same standard we apply.
6. International transfers
We are a remote-first business and our service providers may be located in different countries from you. Where your data is transferred outside the UK or European Economic Area, we rely on an appropriate transfer mechanism — UK/EU Standard Contractual Clauses, the UK International Data Transfer Addendum, or an adequacy decision where one applies.
You can request details of the safeguards we use by emailing privacy@sivanvika.com.
7. Your rights
Wherever you are based, if the GDPR or an equivalent regime applies to you, you have the right to:
- Access — get a copy of the personal data we hold about you
- Rectification — have inaccurate data corrected
- Erasure — have your data deleted, where we have no overriding reason to keep it
- Restriction — limit how we use your data while a question is resolved
- Portability — receive your data in a machine-readable format
- Object — object to processing based on legitimate interests, and to direct marketing at any time
- Withdraw consent — where processing relies on consent, without affecting prior processing
- Complain — to your local supervisory authority. In the UK that is the Information Commissioner's Office; in the EU, the authority in your country of residence.
To exercise any of these, email privacy@sivanvika.com. We will respond within [N] days and do not charge for this unless a request is manifestly unfounded or excessive.
8. Security
This site is served over HTTPS. Access to any client systems is limited to those who need it, protected with multi-factor authentication, and logged. We apply the same engineering standards to your data as we would to a production platform.
No system is perfectly secure. If a breach affects your data and is likely to cause you harm, we will notify you and the relevant supervisory authority within the statutory timeframe.
9. Children
This site is a business website and is not directed at children. We do not knowingly collect data from anyone under the age of 16.
10. Changes to this policy
We may update this policy as our services or legal obligations change. The “last updated” date at the top always reflects the current version, and material changes will be flagged on the site rather than made silently.
11. Contact
Questions about this policy, or about our handling of your data generally: